Returns & Exchanges

At Elkay, we stand behind the quality of our home solutions and offer a 30-day return window for products in their original packaging. We strive to ensure every customer finds the perfect fit for their kitchen or bath project.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to begin the process.

• 2.
  Print Return Label

  Once approved, download and print your prepaid shipping label and include the original packing slip.

• 3.
  Secure Packaging

  Carefully pack your Elkay products in their original boxes to prevent damage during transit.

• 4.
  Receive Refund

  Our team will inspect the items within 5 business days of arrival and issue a refund to your original payment method.